Service Promise:
    We promise: Pratise first reception responsibility, serve the customers zealously, limited time on operation, satisfy the customer's need the farthest,
provide the necessary technical consultation and guidance, treat with the customers' complaints seriously, satisfy the customers with its utmost.
Telephone：0591-87827819   Fax：0591-87850748
Procedure of after sales service:
    If you have problems on the quality and quantity with the products bought from the company, please contact with in writen words in time,and provide us the details of the following files and information, we will send professional person to handle your matter immediately.
1.the invoice and quality certificate go with the products
2.the explanation in written words about the purchasing time, truck number, quantity,and discrepancy.
3.original acceptance receipt for each bundle.

The handling procedure about the discrepancy on steel products:
1.  After receiving the customers' complaints( fax, letter, phone), verify the diliver date, truck number, quality certificate, specification, batch number,
discrepancy causes (inspction reports), quantity of the complainted steel products, put the complaints that come into being quality discrepancies on record.
If the complaint  doesn't come into being a quality discrepancy, it won't be put on record, but the compaany will explain to the customers either by oral means
or in written words. 
2.During the  complaint's handling procedure, the company will negotiate and sign agreement in accordance with the relative laws, regulations, products standards,
agreements and contracts.
3.After handling the discrepancies,the Financial Dept. and Business Dept. will be inform do the rest  relative procedures.